ラファ・ナダルアカデミーキャンプ約款

日本語訳

日本語訳と原文とに相違がある場合には原文が優先されます。日本語訳に続く原文も必ずご参照ください。


 

【早期全額前払いプラン – 10%割引】

 

■ 割引料金の条件  

この「早期全額前払いプラン(10%割引)」は、予約総額の100%を事前にお支払いいただくことが条件です。

 

■ キャンセル・変更規定  

・到着日の45日前まで:キャンセル・変更 無料  

・到着日の45日未満、または無断キャンセル(No Show)の場合:キャンセル料は予約総額の100%

 

■ 予約手続き  

・ご予約は、お支払い確認後に確定となります。  

・お支払い後に、最終予約確認のメールをお送りします。  

・この料金は個人での予約に限ります。(7名以上の団体予約は対象外)  

・この料金プランでは、1つの予約につき最大2回までの変更・キャンセルが可能です。変更時は新料金や条件をご確認ください。

 

■ 料金に含まれる内容  

・1日3食(朝食・昼食・夕食)と軽食付きの宿泊  

・相部屋(2~4人部屋)  

・日曜に限り、パルマ・デ・マヨルカ空港 ⇔ ラファ・ナダル・アカデミー間の送迎  

・1週間以上の滞在に限りランドリーサービスあり(アイロンがけは含まず)  

※宿泊を伴わないプランは対象外

 

【契約条件・ご利用規約】

 

1. 本条件は以下に適用されます:  

・ラファ・ナダル・アカデミーおよびスポーツセンターのスポーツプログラム(宿泊有無を問わず)  

・宿泊サービスのみの利用

 

2. RNAは、参加者(以下プレーヤー)へのサービス提供を行います。未成年の場合は保護者(以下クライアント)が契約者となります。

 

3. 契約書には以下の2つが含まれます:  

・料金条件(予約確認書)  

・行動規範(未成年者対象)

 

4. クライアントは支払い条件を守ること、およびプレーヤーが行動規範を遵守することに同意します。

 

5. RNAは、ビザ取得に必要な招待状や在籍証明書を提供できますが、ビザ発給や手続きの責任は負いません。

 

6. クライアントは、プレーヤーが施設外のアクティビティにコーチやスタッフの引率で参加することを許可するものとします。

 

7. 医療保険は、監督付きの子ども向け週単位テニスプログラム参加者にのみ適用されます。

 

8. 緊急時に保護者と連絡が取れない場合、RNAは医師の判断に基づき最善の対応を行うことができます。

 

9. クライアントは、スポーツ活動や移動に伴うすべてのリスク(負傷・障害・死亡等)を理解し、承諾するものとします。

 

10. プログラム中に撮影された写真・動画は、RNAの広報や第三者プロジェクトで使用されることがあります。使用を拒否する場合は書面でご連絡ください。

 

11. 安全確保のため、施設内には監視カメラが設置されています。

 

12. クライアントは、経済条件書に基づく料金および合意された追加サービスの料金を支払う義務があります。

 

13. 初回支払いと契約書類の承認をもって、予約は正式に確定します。

 

14. 期日までに支払いがなされない場合、RNAは予約をキャンセルする権利を有します。

 

15. 行動規範違反により退学となった場合、即時キャンセル扱いとなり、返金はありません。

 

16. クライアントの意思でプレーヤーが途中退学する場合も、キャンセルポリシーが適用されます。

 

17. その他の条件  

a. 貴重品の持ち込みは非推奨です。紛失・盗難の責任は負いかねます。  

b. 医療申告書、予防接種記録、特別支援の有無はRNAに提出してください(大人は対象外)  

c. 食物アレルギーがある場合は、医師の診断書を提出してください(大人は対象外)

 

【個人情報の取り扱いについて】

 

・スペインの個人情報保護法(LOPD)に基づき、プレーヤーの情報はRNAが責任を持って管理し、学業・経理・事務処理の目的で使用されます。  

・銀行情報はRNAの契約金融機関に提供されます。  

・情報は厳重に保護され、第三者に開示されることはありません。  

・開示、修正、削除、利用停止を希望される場合は、下記までご連絡ください:  

Rafa Nadal Academy  

Ctra. Cales de Mallorca s/n Km 1.2, Torre dels Enagistes, 07500 Manacor, Balearic Islands, Spain  

または  

playersdesk@rafanadalacademy.com

 

【大人の宿泊について】

 

・大人の方は、スポーツセンター内の施設に宿泊となります。  

・チェックインは15時以降、チェックアウトは10時までです。  

・13歳以下のお子様1名まで、エキストラベッド追加可能(有料)  

・ペットの同伴はできません。

 

【法的事項】

 

・本契約に関する紛争は、スペイン・パルマ・デ・マヨルカの裁判所が専属管轄とします。

 

【未成年者の保護者による承諾】

 

・保護者は、RNAへの滞在・参加を許可し、行動規範および料金条件に同意したことを確認します。  

・また、医療対応が必要な場合には、適切な処置を受けさせることにも同意します。

 

【お支払いとセキュリティ】

 

・予約確定には、支払い証明が必要です。  

・決済はSSL暗号化通信により行われ、安全に処理されます。  

・本人認証がされない場合、取引は無効となります。  

・RNAは不正防止のため、必要に応じて提供された情報の確認を行う場合があります。

 

 

原文


FLEXIBLE RATE WITH EARLY PAYMENT - 10% DISCOUNT

 

Rate Conditions 10% ADVANCE PAYMENT DISCOUNT:

 

The 10% ADVANCE PAYMENT DISCOUNT rate implies an advance payment of 100% of the total amount of the reservation.

 

Cancelable and/or modifiable without charge up to 45 days before arrival.

Cancellation and/or modification less than 45 days before arrival or No Show, implies a penalty of 100% of the amount of the reservation.

 

Reservation Process:

The confirmation of the Reservation will be effective exclusively with the corresponding proof of payment.

You will receive a second email with the final confirmation of the reservation once we have processed the payment of the advance (100% of the total amount).

Prices valid for individual reservations exclusively, not applicable to groups (reservations of more than 7 participants)

This Rate allows a maximum of 2 modifications and/or cancellations per reservation. If you modify the reservation, check the new price and its conditions before confirming the change, as they may vary.

National taxes: 10% for accommodation in room and night already included in the price. Sports programs include 21% VAT.

**The establishment reserves the right to pre-authorize the credit card before arrival.

Accommodation in Full Board.

Includes:

Breakfast, lunch, dinner and snack

Shared room (double, triple or quadruple)

Transportation from Palma de Mallorca Airport to Rafa Nadal Academy by Movistar. (as long as it is on Sunday)

Transportation from Rafa Nadal Academy by Movistar to Palma de Mallorca Airport (as long as it is on Sunday)

Laundry service included only for stays of more than one week (ironing service not included).

*NOT APPLICABLE IN NON-BOARDING RESERVATIONS

GENERAL APPLICABLE CONDITIONS FOR CONTRACTING PROGRAMS AND ACCOMMODATION 

Rafa Nadal Academy by Movistar & Rafa Nadal Sports Centre 

 

1. The general conditions detailed in this document are applicable for the contracting of:

a. Sports Programs with the Rafa Nadal Academy by Movistar & Rafa Nadal Sports Centre (hereinafter RNA), developed by CENTRE ESPORTIU MANACOR S.L. Said program may or may not include accommodations, maintenance and/or supervised services in the RNA facilities.

b. Accommodation at RNA.

 

2. RNA is responsible for providing the services for each program hired for the son or daughter (hereinafter Player) of the father, mother or guardian (hereinafter Client). If the person who performs the sports program or stays at RNA is an adult, for the nomenclature of this document Client equal to Player and vice versa. The Client declares to know the characteristics of the facilities, as well as the content of the tennis program(s) and/or education offered by RNA respectively and is/are contracted in this act.

 

3. The following two documents are part of this contract:

a. Economic Conditions, (Booking Confirmation) where the price, rate, cancellation conditions, arrival and departure date, due dates and payment methods of the chosen programs are explained.

b. Code of Conduct, where the rules of coexistence are established that guide the behavior of the RNA community. Not applicable to adult's programs or accommodation.

 

4. The Client undertakes to comply with the payment terms set out in the Economic Conditions document, to which the Player respects the rules contained in the Code of Conduct, as well as the internal complementary regulations, in effect during the duration of the program and is given to the Player upon arrival.

 

5. RNA can provide Players with an invitation letter and the confirmation of registration necessary to obtain a visa. RNA is not directly involved, nor it is responsible for the process for visa application, nor for its delay, concession or rejection. Neither is involved in the decision-making process of the application. The Client is solely responsible for processing the necessary permits to formalize the Player's stay in Spain and to obtain the necessary permits. The Client can count on the support of the department assigned by RNA, without this implying assumption of responsibility by the previous ones, if so requested.

 

6. The Client authorizes RNA to carry out activities with the Player outside the center to attend recreational activities, accompanied by coaches, teachers or guardians.

 

7. The Player is covered by a health insurance policy issued by one of the leading insurance companies in Spain. The copy of the conditions of said policy, including the limits of coverage of the service is available to the Client. Not applicable to adults and children with NO BOARDING program, only applicable for supervised children having contracted weekly tennis programs.

 

8. In the event that the Player requires medical attention, must be hospitalized or operated on, and RNA personnel can't locate the parents or guardians, or in case of emergency, RNA is authorized to make the decisions that are most appropriate for the health of the Player, based on the medical recommendations.

 

9. The Client who hires a tennis and/or education program, assumes the full and exclusive responsibility for the risks involved in the practice of the sport, as well as those related to the transportation in RNA vehicles or in any type of transportation, be it public or private. The Client, Parents or legal guardians of the Players choose, voluntarily, and expressly authorize the Players to participate in the program knowing the risk inherent with sports or recreational activities, which could involve long-term injuries, incapacitating injuries or even death.

 

10. The enrollment in the program implies full acceptance on behalf of the Player and the Client. RNA reserves the right to use photographs, videos or any other material obtained from the Players during their participation in the program, either for RNA or projects done with third parties by RNA. These materials may be used for advertising purposes (unless the Players and/or Parents or Guardians express otherwise in writing).

 

11. For the security of our Players, personnel and visitors, RNA makes use of surveillance cameras. This material may be controlled/observed at any time by authorized personnel of said centers.

 

12. The Client agrees to pay, in accordance with the rates and payment methods established in the Economic Conditions document, the corresponding amount for the program including other expenses and supplementary services agreed to between the parties.

All the prices that appear in the Economic Conditions document include the corresponding taxes.

 

 

13. The spot in the contracted program can only be confirmed at the time the first payment is received and by accepting de present documents by the Client with the General Conditions, as well as the Economic Conditions and the Code of Conduct, also accepted at the end of the purchase of the program.

 

14. If the payment of one or any of the fees provided in the Economic Conditions document is not made within the terms of this agreement, RNA reserve the right to cancel the enrollment of the Player for the contracted program(s).

 

15. RNA reserves the right to permanently expel the Player according to the behavior policy established in the Code of Conduct document, in which case, the cancellation policy in effect under the Economic Conditions document will be applied, considering the termination notice 0 days in advance.

 

16. In the event that the Client decides that the Player should not continue with the contracted program, terminating his/her attendance, the cancelation policy that appears in the Economic Conditions document will be applied.

 

17. Other specific conditions:

a. RNA is not responsible for the loss, theft or robbery. We do not recommend brining valuables inside the facilities.

b. All candidates must complete the medical form provided by RNA, as well as a copy of the vaccine book and any special educational needs (not applicable to adults). It is the responsibility of the parents or guardians to send any relevant medical information, including previous sports injuries, pertaining to the medical history of the Player who may have special needs or that may suppose a problem during the Player's stay at RNA or during the practice of a sport.

c. The company has information about food allergies that is available when Players register for the program. A medical certificate confirming this diagnosis of food intolerance or allergies is necessary, (not applicable to adults).

 

18. For the purposes of the provisions of the Organic Law 15/1999, dated December 13th, the Protection of Personal Data (LOPD), we inform you that your personal data, and those of the Player that appear in this document, as well as those obtained as a consequence of the Player's school or sports trajectory in this center, including health data, are incorporated into a file under the responsibility of RNA in order to carry out accounting, academic and administrative management. We also inform you that your personal identification and banking information are communicated to the banking establishments with whom we work with for the collection of RNA fees. This data is treated with absolute confidentiality and applies the security measures established in the LOPD and the developing regulations. In any case, you can exercise your rights of access, rectification, cancellation and opposition, providing your identification before: RNA, Ctra. Cales de Mallorca s/n Km 1.2, Torre dels Enagistes, 07500 Manacor, Balearic Islands, Spain or by sending an email to: playersdesk@rafanadalacademy.com

 

19. Gli adulti saranno ospitati sempre presso il Centro sportivo Rafa Nadal. Il check-in sarà effettuato a partire dalle ore 15.00 e il check-out entro le ore 10.00. È possibile aggiungere 1 letto supplementare, per bambini fino a 13 anni, in una camera doppia, su richiesta e con supplemento. Non sono ammessi animali domestici.

 

20. The parties submit to any discrepancy arising from or in relation to this agreement that may arise or in relation to this agreement to the exclusive jurisdiction of the Courts of Palma de Mallorca by wavering any other jurisdiction that may correspond to them and that are applicable by Spanish law.

 

 

AUTHORIZATION of the father, mother or guardian of the minor:

 

The Client as the father/mother/legal guardian of the applicant Player, gives the authorization so that the Player resides and/or assists at RNA, during the agreed stay of the program, in accordance with the General Conditions, accepting the Code of Conduct and Economic Conditions documents of which the Client is aware. The Client hereby also authorizes, should the need arise, that the minor receives the required medical attention.

Reservation process and invoice: 

The booking confirmation will be effective only with the proof of payment.

In order to give maximum security to the payment system, we use secure payment systems from leading financial institutions in electronic commerce. In this sense, the confidential data of the payment are transmitted directly and in an encrypted form (SSL) to the corresponding financial institution. When making the payment through the secure payment gateway, the system will automatically verify that the credit card is activated for Secure Electronic Commerce. Next, you will connect with the issuing bank, which will request that you authorize the operation by means of a personal authentication code. The operation will only be carried out if the bank that issued the credit card confirms the authentication code. Otherwise, the transaction will be rejected. We also have the SSL online transaction security certificate (Let's Encrypt Authority X3) As a complementary measure in order to prevent fraud through the Internet, we reserve the right to verify the personal data provided by the client as well as to adopt the measures it deems appropriate.

For any doubt related with your reservation and invoice please contact: reservations@rafanadalacademy.com

 

 

Thank you very much.